Returns & Exchanges
G.H.BASS is committed to your satisfaction. If you are not completely happy with your purchase, we accept returns of unworn, unwashed, and defective merchandise within 30 days of the original ship date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid UPS return shipping label and print the packing slip to include inside your package.
Pack and Ship
Securely pack your items in the original packaging, attach the prepaid shipping label to the outside, and drop it off at any authorized UPS location.
Receive Your Refund
Once our warehouse receives and inspects your return, please allow 7-10 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing